1. Who we are
Mentor Horizon (“we”, “us”, “our”) is an educational institute based in Dhaliara, Himachal Pradesh. We operate as a coaching and learning centre and as an authorised partner centre for programmes associated with brands such as IBT Institute, Brainobrain and Algonest, and we also offer school tuition under the Mentor Horizon brand (including Classes 6th to 10th).
2. Information we collect
We may collect information that you voluntarily provide when you:
- Submit an enquiry, free demo or contact form
- Apply for a career / job opportunity
- Call, WhatsApp or email us
- Visit our premises for counselling or admission
Typical details include: name, mobile number, email address, city, course interest, preferred demo date/time, message content, and (for careers) position applied for and CV/resume file.
Technical data such as browser type, device type or approximate location may be processed by our hosting or analytics tools in the normal course of operating a website.
3. How we use your information
- To respond to enquiries, demo requests and messages
- To manage admissions counselling and follow-up (including through our CRM lead pipeline for website forms that create leads)
- To schedule demos and share course/batch information
- To process career applications (emailed to our team; not stored as CRM student records)
- To improve our website, services and communication
- To comply with legal or regulatory obligations where applicable
4. Sharing of information
We do not sell your personal information. We may share limited data only when needed, for example:
- With authorised staff and counsellors of Mentor Horizon
- With IT / hosting / email service providers who process data on our behalf under appropriate safeguards
- When required by law or to protect our rights, students or the public
Partner brands (IBT, Brainobrain, Algonest, etc.) remain independent organisations. We share student details with a partner only when necessary for programme enrolment or certification under that partner’s rules, and with appropriate context.
5. Storage and security
Enquiry, demo and contact submissions may be stored in our operational systems (including CRM). Career applications are primarily handled by email to our admissions/HR contact and are not intended to be stored as long-term student database records on the public website.
We take reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure; please avoid sending highly sensitive documents unless requested through a secure channel.
6. Cookies and similar technologies
Our website may use essential cookies for session and security. If we use analytics or marketing tools in future, we will update this policy. You can control cookies through your browser settings.
7. Your choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational requirements (for example, records related to admission or fees may need to be retained for a period). To make a request, contact us using the details below.
8. Children’s privacy
Some programmes (for example brain-development programmes for younger children) involve minors. Information is typically provided by a parent or guardian. Please submit a child’s details only if you are authorised to do so.
9. Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after updates constitutes acceptance of the revised policy.
10. Contact
Mentor Horizon Institute
Dhaliara, Himachal Pradesh – 177103
Phone: +91 76510 23123
Email: info@mentorhorizon.in